Internet Explorer - Scanner Settings

Scanning is limited to Internet Explorer due to use of an ActiveX control.
 

To start, please look at Manage Add-ons in IE:

Add "cairnsoftware.com" as an allowed site:

 

Next in IE, please look at Internet Options/Security Tab/Custom Level for Internet.  You should have the following settings:

 
ActiveX controls and plug-ins
  • Allow ActiveX Filtering : Enable
  • Allow previously unused ActiveX controls to run without prompt : Disable
  • Allow Scriptlets : Disable
  • Automatic prompting for ActiveX controls : Disable
  • Binary and script behaviors : Enabled
  • Display video and animation on a webpage that does not use external media player : Disabled
  • Download signed ActiveX controls : Prompt
  • Download unsigned ActiveX controls : Disable
  • Initialize and script ActiveX controls not marked as safe for scripting : Disable
  • Only allow approved domains to use ActiveX without prompt : Enable
  • Run ActiveX controls and plug-ins : Enable
  • Run antimalware software on ActiveX controls : Enable
  • Script ActiveX controls marked safe for scripting * : Enable
Finally, try a test scan from Cairn Software.